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Terms and Conditions (or Terms of Use)

Terms and Conditions (Terms of Use)

Effective Date: 06 May 2019

Welcome to LUNARISYS. By accessing or using our website (www.lunarisys.com), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please do not use our website.


1. General Information

LUNARISYS is a luxurious clothing brand providing high-quality fashion for our discerning customers. We are based in the United Kingdom and operate within the European Economic Area (EEA). The website is owned and operated by LUNARISYS.

These Terms and Conditions govern the use of our website, including purchasing products and services from our online store. By using our website, you acknowledge that you are agreeing to these terms.


2. Account Registration

To access certain features of our website, you may need to create an account. You are responsible for providing accurate, up-to-date information when registering and for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.


3. Product Information

We make every effort to display accurate product descriptions, prices, and availability. However, there may be occasional errors, inaccuracies, or omissions in product information. We reserve the right to correct any errors and update product details without prior notice.

All products are subject to availability. If an item is out of stock or unavailable, we will notify you and cancel the order if necessary.


4. Order and Payment

By placing an order on LUNARISYS, you are making an offer to purchase products under these Terms and Conditions. Once your order is placed, you will receive an email confirmation. However, this does not constitute acceptance of your order.

We accept payments via secure payment processors, including credit/debit cards and PayPal. All prices are in GBP or EUR (depending on your location), and applicable taxes or delivery charges will be added at checkout.

We reserve the right to refuse or cancel any order if there is a payment issue, stock discrepancy, or suspected fraud.


5. Shipping and Delivery

LUNARISYS offers delivery within the UK, Europe, and internationally. Shipping costs and estimated delivery times will be calculated at checkout. We are not responsible for any delays caused by customs or shipping companies.

Please ensure that the shipping information you provide is accurate and complete. We are not liable for any issues arising from incorrect or incomplete shipping addresses.


6. Returns and Refunds

Our Return and Refund Policy governs all returns and exchanges. Please review our Return Policy for full details on how to return items, the conditions for returns, and the process for receiving a refund.

Items that are returned must be in their original condition, unworn, and with tags still attached. For hygiene reasons, some items may not be eligible for returns or exchanges.


7. Use of the Website

You agree to use LUNARISYS website only for lawful purposes and in a way that does not infringe the rights of others or restrict their ability to use the site. You may not:

  • Use the website to transmit harmful content (viruses, malware, etc.).

  • Engage in fraudulent activity.

  • Access the website in a manner that violates any applicable law or regulation.


8. Intellectual Property

All content on LUNARISYS (including, but not limited to, text, graphics, logos, images, and designs) is the property of LUNARISYS and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from this website without prior written consent from LUNARISYS.


9. Privacy

By using our website, you agree to the terms of our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review our Privacy Policy to understand how we handle your information.


10. Limitation of Liability

To the extent permitted by law, LUNARISYS shall not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with your use of the website, products, or services, including but not limited to lost profits, data loss, or business interruption.


11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom and the European Union. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.


12. Changes to These Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated "Effective Date." It is your responsibility to review these terms periodically to stay informed of any updates.


13. Contact Us

If you have any questions about these Terms and Conditions or need assistance with your order, please contact us:

LUNARISYS
Email: contact@lunarisys.com


By using LUNARISYS website, you agree to be bound by these Terms and Conditions. If you do not agree, you must cease using the website immediately.

Track your order


At LUNARISYS, we want to ensure that your shopping experience is as smooth as possible. Once your order has been dispatched, you can easily track its journey to your doorstep. We provide you with real-time updates to keep you informed every step of the way.